“Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.”
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Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.
The simple act of paying positive attention to people has a great deal to do with productivity.
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
If a window of opportunity appears, don't pull down the shade.