“It is one of my sources of happiness never to desire a knowledge of other people's business.”
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Without the element of uncertainty, the bringing off of even, the greatest business triumph would be dull, routine, and eminently unsatisfying.
Many people would no more think of entering journalism than the sewage business - which at least does us all some good.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
I don't do something necessarily to make a big profit or because it's a logical business decision.