“A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.”
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Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Management is efficiency in climbing the ladder of success leadership determines whether the ladder is leaning against the right wall.
We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals.
We are not animals. We are not a product of what has happened to us in our past. We have the power of choice.