“People assume that computers will do everything that humans do. Not good. People are different from each other and they are all really different from computers.”
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Your car should drive itself. It's amazing to me that we let humans drive cars... It's a bug that cars were invented before computers.
I take computers practically apart and put them back together. I have a supercomputer I built over the years out of different computers.
This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers, but it's hard for them to tell you what they want when they've never seen anything remotely like it.
I do two things. I design mobile computers and I study brains.