“Ten to 20 years out, driving your car will be viewed as equivalently immoral as smoking cigarettes around other people is today.”
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Perhaps the single most dramatic example of this phenomenon of software eating a traditional business is the suicide of Borders and corresponding rise of Amazon.
The days when a car aficionado could repair his or her own car are long past, due primarily to the high software content.
Around '93, '94, the conventional wisdom about the Internet was that it was a toy for academics and researchers. So it was very, very underestimated for about two years.
Health care and education, in my view, are next up for fundamental software-based transformation.