“In our daily life, we encounter people who are angry, deceitful, intent only on satisfying their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together.”
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We experience problem-solving sessions as war zones, we view competing ideas as enemies, and we use problems as weapons to blame and defeat opposition forces. No wonder we can't come up with real lasting solutions!
I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.
Probably the most visible example of unintended consequences, is what happens every time humans try to change the natural ecology of a place.
In these troubled, uncertain times, we don't need more command and control we need better means to engage everyone's intelligence in solving challenges and crises as they arise.